Privacy Policy

Effective Date: February 06, 2026

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1. What Data Do We Collect?

When you book a taxi on My Travel Rahbar or fill out an enquiry form, we request certain basic information from you:

• Your Name and Phone Number.
• Email Address (for enquiries and confirmation).
• Pickup and Drop-off locations.
• Travel Date and Time.

2. How Do We Use Your Data?

We use your data strictly for the following purposes:

• To confirm your booking and assign a driver.
• To send trip-related updates via WhatsApp/SMS.
• To address your complaints or resolve queries.
• To improve our services and collect customer feedback.

3. Data Security

We keep your personal details completely secure. We do not sell your phone number or any other details to third-party marketing companies. Your contact information is only shared with the specific driver assigned to your trip for coordination purposes.

4. Use of Cookies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your computer that help us analyze website traffic and provide personalized service.

5. Your Rights

If you wish for us to remove your data from our database, you can email us at any time. We will take immediate action upon receiving your request.

6. Changes to This Policy

We may update our Privacy Policy from time to time. Any significant changes will be updated on this page accordingly.